Privacy Policy

1. Introduction

This Privacy Policy explains how MY FAD Sdn. Bhd. ("MYFAD", "we", "us", or "our") collects, uses, discloses, and protects information when you use our website https://www.myfad.my (the "Website").

We are committed to protecting your privacy in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA).

This Privacy Policy describes how we handle personal data in connection with the Website.

2. Information We Collect

2.1 Information You Provide

We only collect information you knowingly choose to share with us, for example when you:

• Contact us via email at admin@myfad.my.
• Submit any form, feedback, or enquiry through the Website.

2.2 Technical and Usage Information

When you visit the Website, we may collect limited technical and usage information to operate, secure, and improve our services. This may include:

• Approximate geographic location (country, state, and city-level), derived from your IP address.
• Type of device, operating system, and web browser family (for example, Chrome on Android, Safari on iOS).
• Pages you view, time of visit, and the website that referred you here, if any.
• Interactions with Website features (such as tools, buttons, and calculators).

We do not intentionally store raw IP addresses in our analytics database. However, IP addresses may be processed temporarily by our hosting, CDN, and security providers as part of normal Website operation and security.

We do not use this information to identify you personally or to sell or provide visitor profiles to advertisers.

2.3 Information We Do Not Collect

• Full names, national registration identity card (NRIC) numbers, phone numbers, or street addresses (unless you voluntarily send them to us by email or form).
• Payment card or financial data — the Website does not process payments.
• Sensitive personal data (race, religion, health, political opinions, etc.).

3. How We Use Information

Information we collect is used only for:

• Operating the Website and delivering its tools (Lunar Calendar, Numerology Calculator, and related features).
• Understanding which pages and features are most useful so we can improve the Website and its services.
• Detecting, preventing, and investigating fraud, abuse, and security incidents.
• Troubleshooting technical problems.
• Complying with any applicable law, regulation, or legal request.

We do not sell, rent, lease, trade, or share visitor data with third parties for marketing purposes.

4. Cookies

The Website may use essential cookies required for basic Website functionality, security, and session management. These cookies are not used for advertising or behavioural tracking.

You can clear or block cookies at any time using your browser settings. Disabling cookies may affect some Website features, but the main tools should continue to function normally.

If at any time we add analytics or third-party cookies that are not strictly necessary, we will obtain your explicit consent before doing so, for example through a consent banner on the Website.

5. Third-Party Services

We may use third-party service providers to support the operation, security, performance, and hosting of the Website. These providers may process limited technical information, such as IP addresses, device information, or server logs, as necessary to provide their services.

Third-party providers may have their own privacy policies governing how they process information.

6. Data Retention

• Voluntary correspondence (emails, enquiries, and submitted forms) is retained only for as long as reasonably necessary to respond to enquiries, maintain appropriate records, resolve disputes, or comply with legal obligations.
• Aggregated analytics data may be retained for as long as reasonably necessary to understand Website usage and improve our services.
• Technical logs (hosting, CDN, or security logs) may be retained for a limited period necessary for security, troubleshooting, and operational purposes, in accordance with each provider's retention policy.

7. Data Protection and Security

We take reasonable steps to protect personal data we hold from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These steps include industry-standard security measures such as encrypted connections (HTTPS), access controls, and restricted access to server and hosting environments.

No method of transmission over the Internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request access to or correction of personal data we hold about you, and may withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details in Section 10. We will respond to requests within a reasonable period and in accordance with applicable law.

9. International Data Transfers

Some third-party service providers may process or store information outside Malaysia. Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.

10. Contact Us

For any privacy-related questions, requests, or complaints, please contact our Data Protection representative at:

We will investigate every enquiry and respond promptly and courteously.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features. Any updates will be posted on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically.